FAQs

Good to know.

Everything guests usually ask before booking a Unique Stay residence.

01. Can I bring pets at the Unique Stay?

Yes, you can bring your pets at select Unique Stay residences.

02. Do you have laundry facilities?

Yes, we have a laundry room available for guests. Detergent is provided, and its usage is complimentary.

03. Do you provide Wi-Fi access as an amenity?

Yes, our guests can enjoy complimentary Wi-Fi access as an amenity.

04. Do you have free parking facilities?

Yes, at Unique Stay we offer free parking facilities for our guests.

05. What is your check-in and check-out process?

Check-in and check-out are fully self-guided with keyless entry — no front desk, no waiting.

06. Can I book more than one residence for a group?

Yes. Several of our residences can be combined for larger groups — see our combination listings on the Residences page.

07. Is smoking allowed?

No, all Unique Stay residences are strictly non-smoking.

08. What is your cancellation policy?

Cancellation terms vary by residence and are shown at checkout before you book — please review them there.

09. I'm traveling from out of state or another country — is there anything I should know?

Not at all — most of our guests fly in from across the country and abroad. Check-in is fully self-guided with keyless entry, so you don't need to coordinate arrival times, and our concierge team can arrange airport transfers, grocery stocking, and local recommendations to make your trip smooth from the moment you land.